I lost contact with my father (Keith Branigan) and only recently regained contact with him at the COVID-19 outbreak. Since that time, my father has been diagnosed with having memory loss issues. The Memory Clinic and Social Services are involved and they suggested that he would require further daily assistance.
Pearl has been extremely supportive with my father. She calls on him twice a day to administer his daily medication. Pearl has gained a trusting and very positive and friendly relationship with my father. When she first began to support my father, she immediately noticed problems and suggested ideas to help. One of the major issues was my father being very bad-tempered in a morning when she visited – she suggested putting an outside secure key-pad on the outside wall which has been brilliant and stopped me from worrying. Pearl has also suggested having a secure medication box so that my dad is unable to access the medication without supervision. Before Pearl started to support my father, I was constantly worrying because I live quite a distance from him and am not always able to visit him. Now, I am more relaxed as I know that Pearl will be there twice a day and will deal with any issues that may arise.
As part of my father’s illness, he is extremely forgetful and always losing things. I can’t count how many times I have asked Pearl to help my father find his wallet and help him find his passport.
On one occasion, had it have not been for Pearl, I feared that my father may have been lost and anything could have happened to him. Pearl was able to establish that my father was absent from his flat. She immediately raised concerns and then called the emergency services. My father was later found lost wondering the streets of Leeds. Another example of Pearl’s professionalism is where my father was lost again in Leeds. He called into a shop and luckily managed to contact Pearl who was able to go and pick him up.
I highly recommend Pearl.
Kind regards
Paul Branigan